Best Actor (Popular)
- Dheeraj Dhooper as Karan Luthra - Kundali Bhagya (Zee TV)
- Harshad Chopra as Abhimanyu Birla - Yeh Rishta Kya Kehlata Hai (STAR Plus)
Best Actress (Popular)
- Jennifer Winget as Maya - Beyhadh 2 (SET India)
- Sriti Jha as Pragya Mehra - Kumkum Bhagya (Zee TV)
Best Serial (Popular)
- Yeh Rishta Kya Kehlata Hai - Director's Kut Productions (STAR Plus)
Best TV Couple (Popular)
- Rohit Suchanti & Aishwarya Khare as Rishi & Lakshmi - Bhagya Lakshmi (Zee TV)
- Sidharth & Shehnaaz - Bigg Boss 13 (Colors TV)
Evergreen Star (Male)
- Rajeev Khandelwal
Evergreen Star (Female)
- Shweta Tiwari
- Sanaya Irani
Best Actor in Negative Role (Popular)
- Jatin Shah as Gaurav Khanna - Kumkum Bhagya (Zee TV)
- Sidharth Shivpuri as Yuvraj - Yeh Hai Chahatein (STAR Plus)
Best Actress in Negative Role (Popular)
- Karishma Sawant as Arohi Goenka - Yeh Rishta Kya Kehlata Hai (STAR Plus)
Best Actor in Supporting Role (Popular)
- Aman Gandhi as Ayush Oberoi - Bhagya Lakshmi (Zee TV)
Best Actress in Supporting Role (Popular)
- Munira Kudrati as Shalu Bajwa - Bhagya Lakshmi (Zee TV)
Favorite Hero
- Barun Sobti
- Vivian Dsena
Favorite Heroine
- Shraddha Arya
- Shivangi Joshi
Entertaining Star of Television
- Shehnaaz Gill
Evergreen Serial
- Bepannah - Cinevistas Pvt Ltd (Colors TV)
- Iss Pyaar Ko Kya Naam Doon - 4 Lions Films (STAR Plus)
Evergreen Jodi (Popular)
- Shweta Tiwari & Cezanne Khan as Prerna & Anurag - Kasautii Zindagii Kay (STAR Plus)
- Harshad Chopra & Jennifer Winget as Aditya & Zoya - Bepannah (Colors TV)
Favorite Ensemble Cast (Popular)
- Yeh Rishta Kya Kehlata Hai - Director's Kut Productions (STAR Plus)
Favorite Jodi (Popular)
- Barun Sobti & Sanaya Irani as Arnav & Khushi - Iss Pyaar Ko Kya Naam Doon (STAR Plus)